“Airbnb CEO Asks Hosts to Keep Checkout Tasks ‘Reasonable’”(Entrepreneur)

The Airbnb team recently made several changes to the platform to address recent complaints about hidden fees and checkout duties. To acknowledge this, we’ve decided to include washed linens in our cleaning fee that usually ranges from $100-$200 total. It covers tasks like cleaning and laundry so that our guests can focus on what really matters which is checking out and having peace of mind while returning back home from their trip. Our guests never complain about checkout tasks because most of these tasks are dealt with by our team. Article: https://www.entrepreneur.com/business-news/airbnb-ceo-asks-hosts-to-keep-checkout-tasks-reasonable/438781